Sometimes…You needs more than just a hotline
Computer repair man offering assistance via phone in Edmonton
Remote computer service
Help on keyboard
Shaking hands
Hard disk

Full Tech Support & Computer Repair in Edmonton

DataPath Support Group Inc. keeps Edmonton connected! We’re proud to offer a wide array of tech support options for homes and business in and around Edmonton. We’re proud to offer remote support, in-shop and on-site service as well as data recovery options. Contact us today and learn why we’ve been the “shop to call” for a computer repair in Edmonton for over two decades!

Remote Support

Trust DataPath Support Group for remote computer support. Our highly trained team can repair your computer remotely just with the click of a button! This ensures prompt, effective service. You don’t have to leave your home or wait for a crew to arrive with quick remote support service.

Your computer must have a high-speed internet connection and you must have a valid credit card or PayPal account as method of payment to receive remote support. Just download the remote control software and provide us with the temporary authorization to remotely access your computer via the Internet and remote support can begin instantaneously!

Our award-winning tech support includes:

  • Troubleshooting Windows and application software errors
  • Updating device drivers
  • Double and even triple checking your system with more than one virus scanner
  • Installing anti-virus and security software to protect against online threats
  • Installing printers, devices, and peripherals
  • Optimizing your computer's speed and performance
  • Providing diagnostic and repair hardware issues as well as dispatching on-site technicians if necessary
  • Performing data backup

In need of a computer repair in Edmonton? We promise the lowest wait-time and highest resolution rate in the industry.

In-Shop Service

For repairs that require a little more precision, DataPath Support Group offers reliable in-shop repairs to get your desktop or laptop back to working order in no time at all. Over the years, we’ve serviced more than 20,000 computers! We offer flat-rate service as well as hourly service for $68 per hour. In-shop service includes a free PC diagnostic and can include hardware and software troubleshooting, new computer system assembly, PC optimization and tune-ups as well as virus detection and removal. At DataPath Support Group, we repair while you wait! We offer same-day service on about 75% of the in-shop repairs we perform.

For our clients with limited mobility, we can arrange pick-up and drop-off of your hardware for a small fee. We’re here to help solve all your tech challenges. If we don’t have it, we will order it. If we can’t get it, we will help you find it. We’ll work within your budget to provide exceptional service every step of the way!

On-Site Service

Prefer computer repairs at your home? You’re in luck with DataPath Support Group’s affordable on-site computer repair. From minor repairs to emergency service, DataPath Support Group has helped clients overcome technological obstacles for 2 decades. Starting at just $92 per hour (plus drive time), on-site service can include software and hardware troubleshooting, hardware installations and upgrades, PC optimization and tune-ups, virus detection and removal and system networking. Our highly experienced staff also offers tech consulting and strategic planning to help you make the most of the latest technological advances.

Our tech team can travel throughout Edmonton, St. Albert, Sherwood Park, Leduc and Spruce Grove for your convenience. If the problem can’t be solved at your home or business, we’ll be happy to take a look at it back in our Edmonton shop.

Data Recovery

We are one of the few companies in Edmonton that offers hard drive recovery. We charge a $60 evaluation fee to determine if the data on your hard drive is damaged or recoverable. We charge $90 per hour for data recovery services. We also have alternate depots with clean rooms that we can send your hard drives to in order to ensure maximum proficiency.

We’re proud of the success we’ve had, though no data recovery program can be completely guaranteed. If the hard drive has been used at all after the data loss, the chances of a successful recovery decrease. If you need data recovery, we recommend not using your computer until our experts can take a look. We have a 90% success rate! Our team is experienced with Windows, Mac and Linux operating systems.

If your hard drive is encountering a physical problem, it may need to be sent to a dust-free facility. We have partnered with a clean room facility in Ontario and have been able to offer customers a high success rate.

Data recovery can be quite expensive, but at DataPath Support Group, we stand firm behind our “no recovery, no charge” policy after the initial consultation is completed. Your family or business’s data is important to us and we’ll strive to recover it completely.